Consumer Rights : What can be done
So if you are reading this, most probably you or your dear ones are facing some harassment from the shop keeper/service provider. In my family, recently a baby was born. We bought a pram for him and after that a nightmare started with its different parts started falling apart. The shop keeper tried to help initially and we cooperated but when the fix also failed, we wanted our money back. The shop keeper refused. We returned the pram to shop and asked her to keep the money and pram both. Same night, I logged in to http://core.nic.in . I filed my complaint giving all details of the shop and product and problem. I didn't knew if it will help or not. Next day, I got a call from shopkeeper and she called us to collect our full money "cheque". I don't know why cheque(we paid in cash). If it's a effect of my compliant or the divine intervention we cursed her a lot). You can also try it. Another channel I have used to log consumer complaint in past is TV Channel CNBC TV ...